Frequently Asked Questions

What is Wireless Internet Access?

Wireless Internet access provides high-speed access to the Internet without the use of
a phone line. Much like a radio signal, data is transmitted to and from your computer via
antennas. The data travels from your computer, to an antenna mounted outside your
home or place of business, and then proceeds through a series of antennas placed every
three to five miles until it gets to our headquarters.

How fast is it?

Wireless Wireless Internet service can compete with DSL and cable modern service speeds,
and it may even pass them up. Depending on the service package you choose from us
(See our prices for more information), wireless Internet access can range from
1.0 mbps (megabits per second) to 108 mbps - (802.11n).

What is the difference between wireless and satellite Internet access?

While Both services transmit data without the use of wires, satellite access sends and
receives data through satellites orbiting around the earth. Wireless Internet access uses
a path of antennas between you and the Internet service provider (us). The two types of
data are distinguishable by the kind of equipment that is used to translate them, a wireless
receiver and a satellite dish and modem. However satellite can suffer from high latency and
slow load-ability resulting in conflicts with various software applications.

Do I have to dial up to my Internet Service Provider?

Wireless Internet access is an "always on" technology. This means that you do not have to
wait for your modem to dial up; just open your Internet browser, and you are on the
Internet within seconds

What equipment do I need to use for the wireless service?:

You will need a receiver, placed inside your home/ business, and an antenna, placed outside
your home/business. The receiver connects to the antenna via coaxial cable and then
connects to your computer via Ethernet, the equipment and hardware is leased out by
NWE wireless for the duration of the contractual period.

Is wireless Internet access secure?

Our wireless Internet service is just as secure as all other broadband providers and
technologies. Additional security options are available incorporating firewall protection and
in addition Security Software is also available to purchase from us for added protection.
(This option is advised no matter what technology you use to access the internet).

Can wireless Internet access be shared among multiple computers?:

Yes, the wireless receiver can be hooked up to a router, which will allow you to share the
Internet access. We have various packages available see our Prices for further details.

What are the benefits of wireless Internet access over other high speed technologies?

Wireless Internet is predicted to be available to more homes and businesses than DSL or
cable modem service in the near future. Since there are no phone or cable line limitations
with wireless access, the probability of actually getting the service is greater, along with
this and its high-speed and quality makes wireless Internet access a viable alternative to
other leading technologies.